Shipping Policy
A legal disclaimer
Thank you for shopping at Ceres Natur'l. This Shipping Policy details the terms and conditions that apply to the shipping of our products.
Processing Time
-
Orders are typically processed within 1-2 business days after payment is received, excluding weekends and holidays.
-
Processing times may vary during peak seasons or promotional periods.
Shipping Rates
-
Shipping rates are calculated based on the weight of your order and the destination address.
-
Customers are responsible for all shipping costs unless otherwise stated.
Shipping Methods
-
We offer standard shipping through Craters & Freighters National for all orders.
-
Expedited shipping options may be available at an additional cost.
Estimated Delivery Times
-
Delivery times vary depending on the shipping method selected and the destination.
-
Estimated delivery times are provided at checkout and are subject to carrier delays.
Order Tracking
-
Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
-
You can track your order using the provided tracking number on our website or the carrier's website.
Lost or Damaged Packages
-
Ceres Natur'l is not responsible for lost or damaged packages once they have been handed over to the shipping carrier.
-
If your package is lost or damaged during transit, please contact the shipping carrier to file a claim.
Order Modifications
-
Once an order has been placed, modifications (including changes to shipping address) may not be possible. Please contact us immediately if you need to make a change.
Shipping Policy
A legal disclaimer
Thank you for shopping at Ceres Natur'l. This Shipping Policy details the terms and conditions that apply to the shipping of our products.
Processing Time
-
Orders are typically processed within 1-2 business days after payment is received, excluding weekends and holidays.
-
Processing times may vary during peak seasons or promotional periods.
Shipping Rates
-
Shipping rates are calculated based on the weight of your order and the destination address.
-
Customers are responsible for all shipping costs unless otherwise stated.
Shipping Methods
-
We offer standard shipping through Craters & Freighters National for all orders.
-
Expedited shipping options may be available at an additional cost.
Estimated Delivery Times
-
We offer standard shipping through Craters & Freighters National for all orders.
-
Expedited shipping options may be available at an additional cost.
Order Tracking
-
Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
-
You can track your order using the provided tracking number on our website or the carrier's website.
Lost or Damaged Packages
-
Ceres Natur'l is not responsible for lost or damaged packages once they have been handed over to the shipping carrier.
-
If your package is lost or damaged during transit, please contact the shipping carrier to file a claim.
Order Modifications
-
Once an order has been placed, modifications (including changes to shipping address) may not be possible. Please contact us immediately if you need to make a change.